Privacy Policy

November 2024

1. About this Policy

This Privacy Policy (“Policy”) sets out essential details, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information by Artlume, which is brought to you by We3World Limited (“Artlume,” “we,” “us,” “our”). The Policy applies to all Artlume services and any associated services (referred to as the ‘Artlume Service’). The terms governing your use of the Artlume Service are defined in our Terms and Conditions of Use. If you have any questions about this Policy, please contact us at support@artlume.io.

2. What personal data do we collect from you?

We have set out below the categories of personal data we collect and use about you:

  • Account Registration Data: Only email address and password are required for the Free version. Paid subscriptions require additional data such as name, address, and date of birth.
  • Artlume Service Usage Data: Interactions with the service, viewed artworks, playlists, and technical data (e.g., device and network information).
  • Voluntary Mobile Data: Photos, precise location, voice data, and contacts (with your permission).
  • Payment Data: Details like name, card information, transaction history, and billing address.

3. What do we use your personal data for?

We use your personal data to:

  • Provide, personalize, and improve your experience with Artlume.
  • Ensure technical functionality and develop new services.
  • Communicate with you for service-related purposes.
  • Prevent or detect fraud and process payments.
  • Send marketing communications and promotional content.

4. How do we collect your personal data?

  • When you sign up for the service.
  • Through your use of the Artlume Service.
  • From third parties like advertisers or partners.

5. Your rights and preferences

  • Access: Request access to the data we process about you.
  • Rectification: Request corrections to inaccuracies.
  • Erasure: Request deletion of your personal data.
  • Restrict or Object: Limit or oppose certain processing activities.
  • Portability: Obtain a copy of your data in electronic format.

Contact us at support@artlume.io to exercise your rights.

6. Sharing your personal data

We may share your data with:

  • Service Providers (e.g., IT or marketing services).
  • For promotional offers or legal obligations.
  • As part of business transfers like mergers or sales.

7. Data retention and deletion

We retain your data as long as needed to provide services or fulfill legal and business purposes. You may request deletion, subject to certain exceptions (e.g., unresolved disputes or legal obligations).

8. Transfer to other countries

Your data may be transferred internationally under appropriate legal safeguards like EU-approved Standard Contractual Clauses.

9. Keeping your personal data safe

We implement encryption, access controls, and retention policies to safeguard your data. Ensure you use a strong password and limit device access.

10. Cookies

We use cookies to enhance functionality, improve security, and personalize services. Adjust your browser settings to manage cookie preferences.

11. Changes to this Privacy Policy

We may update this Policy and notify you of significant changes. Please review these notices carefully.